In accordance with 10§ and 24§ of the Finnish Personal Data Act (523/1999)
Registration is not required when ordering products from BY PIA’S web shop. BY PIA’S collects only the required data to implement your order.
In connection with an order or otherwise, a customer can register with BY PIA’S Customer Register, in connection with which the customer agrees to include his/her personal data in BY PIA’S Customer Register. This simplifies processing customer’s further orders and allows customer to follow his/her orders made after such registration.
Customer can also become BY PIA’S VIP Customer by expressly providing his/her consent to receive newsletters and information on offers to his/her email. The customer thereby agrees that BY PIA’S collects the necessary contact information to its VIP Customer Register.
CONTACT INFORMATION FOR REGISTER HOLDER
BY PIA’S Customer Service
Address: Kirkkojärventie 3, 02770 Espoo, Finland
Tel.: +358 050 361 4232
BY PIA’S Customer Register and BY PIA’S VIP Customer Register
PURPOSE OF PROCESSING PERSONAL DATA
Personal data collected in Customer register is processed in connection with customer orders, billing, mailing, customer contacts, development of services, reporting, marketing and other measures relating to customer matters. The purchase and other related data in the Customer register is also used for profiling and targeting offers, promotions, customer communication and other marketing measures to customers. The personal data collected in the VIP Register is processed for the purpose of sending newsletters and in connection with participation in competitions, lotteries or other marketing campaigns.
CUSTOMER REGISTER: first and last name, address, telephone number, e-mail address, purchase information, feedback, username and password as well as optional delivery addresses of the Customer.
VIP Customer Register: name, e-mail, information on marketing permissions or prohibitions, information on participation to marketing campaigns (e.g. lotteries) as well as information on ordering of newsletter.
The Company does not collect bank or credit card information of Customer.
REGULAR COLLECTION OF DATA
Data is collected on the basis of notifications received from the Customer and on the basis of purchase and customer communication data in the Company Data System.
REGULAR TRANSFER OF DATA OR TRANSFER OF DATA TO OUTSIDE THE EUROPEAN ECONOMIC AREA
The personal data contained the Customer Registers are not transferred outside BY PIA’S, unless so required by applicable laws or to such subcontractors who participate in organizing direct marketing for the Customer, administration of information systems of the Company or in the processing of the order of the Customer, such as mailing of products or payment processes. Personal data of the Customer is not transferred to outside the EEA.
PRINCIPLES FOR PROTECTING THE REGISTERS
Personal data contained in the Customer Registers of BY PIA’S are confidential. The registers are held in electronic form and are appropriately protected with firewalls and by using other technical protection. Only named employees have access to the use and maintaining of the password protected Registers. The operators of the Registers are bound by confidentiality obligations.
RIGHT OF ACCESS AND RECTIFICATION
The Customer has a right to request access to any personal data recorded in the Customer Registers. The signed request for right of access shall be sent in writing to the Customer Service of the Company. The request of Access can also be made in person at the address provided above, in which case the Customer must have documentation to confirm his/her identity. The Company responses to requests for right of access in accordance with the Personal Data Act. If there is an error in the collected data of the Customer, the Customer can request rectification of such error. The Customer can prohibit the use of his/her data for direct marketing purposes by informing the Customer service of the Company in addition to which each newsletter provides instructions on how to cancel subscription.
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